Account access
Guidance for login, MFA, devices and account recovery.
GEF One
Help when you need it
Clear support information for onboarding, account access, transactions, cards and security across GEF One and its connected partners.
Deposits and withdrawals
Information about supported methods, processing, verification and status tracking through your connected Banking Partner.
Trading support
Explanations of order types, balances, fees and completed trades through your connected Digital Asset Partner.
Security support
Instructions for suspicious activity, lost devices, account locking and urgent reporting.