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GEF One

Frequently asked questions

The short answers to what people ask most before opening an account. For anything not covered here, the Help Centre has more detail, or you can contact us directly.

Delivered through licensed partners

GEF does not manufacture financial products \u2014 product availability depends on the connected partner\u2019s licensing, coverage, customer eligibility and jurisdiction.

Is GEF One a bank?

No. GEF does not manufacture financial products — GEF One connects you with appropriately licensed providers who deliver each regulated product. See Licences & Certifications for current corporate registration details.

Does GEF hold my crypto?

No. Digital asset custody is delivered through a connected Digital Asset Partner using non-custodial wallet infrastructure — signing is policy-controlled, and GEF never holds your private key.

What currencies can I access?

USD, EUR, GBP and AUD through connected Banking Partners, alongside wallets on nine blockchains through a connected Digital Asset Partner — see Multi-Currency Accounts for detail.

How do fees work?

Every fee shown — trading, transfer, network — reflects what the relevant partner and platform actually charge, shown before you confirm. See Fees for current default rates.

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